The Good Heart Cafe: Summer of Pop-Ups (10 June to 28 September 2024)

OVERVIEW

The Good Heart is a much-loved community café and centre located at 7 Palmer Street in the middle of Frome, with indoor seating for around 20 people plus some outdoor tables. It has suddenly become available for pop-up catering from 10 June to 28 September 2024 (16 weeks in total). We are looking for caterers who are interested in offering a lunchtime service from the premises (with the additional option of Friday and Saturday evenings) for a maximum of four non-consecutive weeks during this period.

We are a non-profit organisation dedicated to kindness. All income from our catering activities goes
towards supporting events and activities such as the annual Frome Kindness Festival.

CATERER PROFILE

• A great cook with a warm personality and excellent communication skills

• In possession of appropriate insurance and food hygiene qualifications, plus an understanding of health & safety. Uses inspected premises for any cooking offsite.

• Able and enthusiastic about promoting their service on social media

• Supports the values and ethos of The Good Heart

SERVICE REQUIREMENTS

• Reliable and consistent opening hours: Monday to Saturday 12 – 3pm (Friday and Saturday evenings available as an optional extra)

• Vegetarian and/or plant-based menu, both in-house and take-away

• Affordable: the majority of dishes costing £5 to £8

• Children’s menu options

• Participation in The Good Heart’s Pay-It-Forward and free hot drinks schemes (these are free of financial cost for the caterer, but demand a caring approach to any vulnerable customers)

• Committed to maintaining a high standard of hygiene and cleanliness in the kitchen and café areas

WHAT THE GOOD HEART WILL PROVIDE

• Sole use of a well-equipped kitchen during serving hours (preparation times to be agreed)

• Premises insurance, utilities, fire equipment, toilet supplies, wifi, music licence and equipment

• Customer crockery, cutlery, glasses, mugs etc

• All the ingredients for the free hot drinks service

• Any necessary building maintenance and repairs

• Promotion of the scheme on our website and social media

• A Venue Manager available for queries and support

FINANCIAL ARRANGEMENTS

• A non-refundable deposit of £100 per week, payable in advance by bank transfer to secure the slot

• 10% of takings to The Good Heart, due within 2 weeks from the end of each catered week